Terms of Sale

Information to help you discuss your quotation and order requirements.

Interim informationOur detailed terms of sale are being prepared. Please refer to your written quotation and order confirmation for the terms agreed for your order, and ask us about any details that are not clear.

Planning your order

Details to discuss

Ask us to clarify any point in writing before you confirm an order.

Quotation and order details

Review the product, specifications, quantities, pricing, payment arrangements and any applicable charges in your written quotation and order confirmation.

Artwork and production

Discuss artwork requirements, proofs, approval steps and production arrangements for your particular order. Ask for any agreed requirements to be included in writing.

Changes, cancellations and quality concerns

Before confirming an order, ask how changes, cancellation requests and quality concerns will be handled, including any applicable conditions or costs.

Delivery

Confirm the delivery destination, method, charges and expected schedule in the written quotation and order confirmation. See our Shipping & Delivery page for the details to discuss.

Need a detail confirmed?

Tell us which part of your quotation or order you would like to discuss. We can clarify the details in writing.